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NEXTGEN Widget Encrypt3 — when OpenPGP security matters.

by NextGen Widget Software




No refund policy

Last updated 24 September 2026.

NEXTGEN Widget Software has a no-refund policy on a try-before-you-buy basis. Evaluate the software with the trial before you purchase.

What you are buying

You are buying a license — a right to use NEXTGEN Widget Encrypt3 on one PC — not ownership of the program and not a boxed product that can be shipped back. After payment is approved, we email a per-PC activation key. Digital delivery is complete when that key is sent to the order email.

No refunds after the key is emailed

Once the key is emailed, there are no refunds. A license key is intangible digital content. After we send it, you have received the product. It is not possible to return a registered copy.

This is enforced to protect the integrity of the software. Completing checkout, installing a paid key, or continuing past the in-app license constitutes acceptance of these terms, together with the website terms of use.

Try the trial first

Download, install, and test the trial on the same kind of PC and workflow you intend to license. Confirm encryption, decryption, the vault, and any feature you rely on. If the trial does not fit, do not purchase. We do not refund after a key has been delivered because you later decide you do not need the product, you bought the wrong edition, you changed PCs, or you did not read this topic.

Replacement keys (not refunds)

  • A paid key is for one PC, identified by that PC’s machine code. It may be used indefinitely on that computer. It is not a license for a second computer.
  • If that computer crashes, is replaced, or is rebuilt with a new operating system, and the machine code changes, the existing key will not move to the new computer. Within one year of the original purchase date, you may buy one replacement key for that mishap at 50% of the current license price. Send the original purchase receipt and the machine code from the replacement computer through the help desk. That replacement is a new per-PC key for one replacement computer. It is not a free reissue, and it is not permission to run the software on two computers at the same time.
  • After that one-year date, or if you want the software on an additional computer, a full new license is required.
  • A replacement key is not a refund of the original purchase. Once an activation key has been emailed, the original purchase is not refundable. 

If something went wrong with delivery

If we sent the wrong product through our error, or the key never arrived and we cannot resend it, contact the help desk promptly with the order email. That is a delivery problem, not a change-of-mind refund.

Unjustified payment disputes or chargebacks after the key is emailed may be contested with the payment processor, with this policy, the order record, and the delivery email as evidence.

Where this also appears

The same policy is on the website at the No refunds page and in the software license presented in the program.

For questions: Help → Getting help, or https://www.ngwidgetsoftware.com/helpdesk/